Coop Controls Limited Warranty
The Limited Warranty obligations of Coop Controls (“Coop Controls”) are limited to the terms and conditions set forth below:
PRODUCT REGISTRATION REQUIREMENT
Product Registration is required for any claim under this Limited Warranty and may be found by visitingProduct Registration, clicking on “New Registration,” and completing the required registration information.
If a replacement part is provided, registration of the replacement part must be completed within ninety (90) days of receiving the part.
WHAT IS COVERED
This Limited Warranty covers defects in materials and workmanship in this product.
Proper installation as specified by included installation manual is required.
Single Family Residential Use Only.
WHO IS COVERED
Only the original purchaser of the product is covered under this Limited Warranty. This Limited Warranty is not transferable to subsequent owners.
WHAT Coop Controls WILL DO
Coop Controls will, at its sole discretion provide a direct replacement part for any defective parts within the defined warranty term, free of any charge for the necessary parts and labor to complete the repair and restore the product to its original operating condition. Coop Controls will pay shipping costs (equal to United Parcel Service ground rate) for return to owner of item(s) repaired under warranty.
HOW TO OBTAIN A REMEDY UNDER THIS LIMITED WARRANTY
In order to seek any remedy under this Limited Warranty, you must:
- Register the product,and
- Possess an original dated receipt as proof of purchase from an authorized reseller of Coop Controls products.
To obtain a remedy under this Limited Warranty, you musteither:
- Contact Coop Controls Customer Service department at 850-898-1411, or
- Submit a Return Merchandise Authorization (RMA) Warranty request online atwww.Coopcontrols.com/rma.
Boxes returned without an RMA# will be refused or significant delays can be expected. Product should be properly packed, preferably in the original box, for shipping, along with the RMA# written on the outside of the package.
WHAT THIS WARRANTY DOES NOT COVER
This Limited Warranty does not cover any damage, deterioration, or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, abuse, accident, neglect, fire, lightning, power surges, or other acts of nature. This Limited Warranty does not cover any damage, deterioration, or malfunction resulting from the installation or removal of any products from any installation, unauthorized tampering, any repair attempted by anyone unauthorized by Coop Controls to make such repairs, or any other cause which does not directly relate to a defect in materials and/or workmanship of the product.
This Limited Warranty does not cover replacement of operator arms where the original control cable has been spliced.
Coop Controls will not be responsible for the cost of removal of any defective product, or re-installation of this product during any subsequent installations. Cost of shipping product back to Coop Controls under this Limited Warranty is the responsibility of the customer. You remain responsible for any risk of loss or damage during shipment in returning the product to COOP CONTROLS.
LIMITATION ON LIABILITY
THE MAXIMUM LIABILITY FOR ANY COOP CONTROLS PRODUCT UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GHOST CONTROLS IS NOT LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES RESULTING FROM A BREACH OF WARRANTY OR CONDITION OR LEGAL CAUSE OF ACTION. Some countries, districts, or states do not allow the exclusion or limitation of relief, consequential, incidental, special or indirect damages, or the limitation of liability to specific amounts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Coop Controls DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF GHOST CONTROLS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER THE APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT UNDER APPLICABLE LAW.
This Limited Warranty gives you specific legal rights and remedies, and you may have other rights which vary by country or state.
This Limited Warranty is void if a) the label or packaging bearing the serial number of this product has been removed, modified, or defaced; b) the product is not distributed by Coop Controls; or c) this product is not purchased from an authorized COOP CONTROLS reseller. Please visit our website to see the list of authorized resellers at www.coopcontrols.com or speak directly with any of our customer service representatives.
On behalf of Coop Controls, thank you for purchasing our product!
We are committed to providing you with high quality products and unparalleled support.